First things first: If you haven’t already been approved to use MailChimp, you’ll have to request permission from our Customer Success Team via email or chat (click the question mark icon in the upper righthand corner of your account, and select "Chat with support"). Before submitting your request, make sure that your user profile contains a valid mailing address and contact phone number, and don’t forget to double check your time zone.

Why’s approval necessary? Because of a little thing called compliance. You can read more here.

Once your account has been approved, you can get started.

1. Log in and go to Apps, then select MailChimp Sync. (It’s the one with the winking monkey.)

2. Click the Connect now button. 

3. Log in using your MailChimp username and password. 

Note: You must be logged into a Mailchimp account where the Mailchimp role is "owner." If you get an error message saying something like Invalid MailChimp user role: undefined when trying to sync, double check that you are logged in as the owner of the Mailchimp account, and not as a sub-user of some kind.

4. After you’re connected, select your confirmation option.

You can choose between Free Confirmation Notification, which simply sends a subscription confirmation, and Double Opt-In, which requires the subscriber to reply with their confirmation.

5. Click the green Add new sync button in the upper left. 

6. Select the SimpleTexting and MailChimp lists you’d like to sync.

Make sure you map your MailChimp fields (right column) to the appropriate fields in SimpleTexting (left column).

7. Click Sync Lists.

After syncing, you’ll be returned to the Confirmation options screen, which should display the list you just synced:

You’re all set! Happy texting! 😀

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