The Business Texting Inbox

Our business texting inbox is full of features designed to make it as easy as possible for you to connect 1-on-1 with customers, leads, employees, and anyone else!

Alfredo Salkeld avatar Meghan Tocci avatar Drew Wilkinson avatar
8 articles in this collection
Written by Alfredo Salkeld, Meghan Tocci, and Drew Wilkinson
The Basics of Business Texting

Understanding the Different Inbox Views

This article explains the different inbox views and what they allow you to do.
Drew Wilkinson avatar
Written by Drew Wilkinson
Updated over a week ago

Enabling Push Notifications

Get notified as soon as you receive a new message by enabling desktop push notifications. Hello, lowered response time.
Alfredo Salkeld avatar
Written by Alfredo Salkeld
Updated over a week ago

Adding Notes to Conversations

Remember specific details about a customer or conversation by adding notes that only you and your team can see.
Meghan Tocci avatar
Written by Meghan Tocci
Updated over a week ago

Snoozing Conversations

Snooze a conversation and set a specific date and time to revisit the thread later on.
Meghan Tocci avatar
Written by Meghan Tocci
Updated over a week ago

Sending Files to a Contact

Take your messages to the next level and share files with your contacts through one-on-one messaging.
Meghan Tocci avatar
Written by Meghan Tocci
Updated over a week ago

Marking Conversations as Resolved

Stay organized by prioritizing unanswered conversations and marking answered ones as resolved.
Meghan Tocci avatar
Written by Meghan Tocci
Updated over a week ago

Sending Emojis in a Message

Don't come off as a robot. 🤖 Make your conversations more human by adding emojis to your one-on-one messages. 🤗
Meghan Tocci avatar
Written by Meghan Tocci
Updated over a week ago

Adjusting Your Message Display Options

Take control of what messages appear in your Inbox. Choose whether you want to see all messages, or just the most important ones.
Alfredo Salkeld avatar
Written by Alfredo Salkeld
Updated over a week ago