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Frequently Asked Questions
A collection of the questions we get asked most frequently, to help you get the most out of SimpleTexting.



How long can a text message be?
Is there a limit to the number of messages I can send through SimpleTexting?
Who can receive text messages?
Can I personalize my text messages?
How long does it take a text message to get to the recipient?
Will my messages always be received by my contacts?
Why don’t some of my contacts receive my messages?
Why are random special characters showing up in my messages to people?
Can I send emojis via SMS?
Why does adding an emoji or special character change my character limit?
Why is my message caught in monitoring?
How do I add a line break to a text message?
Can I use SimpleTexting to send cannabis or CBD-related messages?
How does SimpleTexting use my data?
What is a CTIA audit?
Why carriers don't allow bit.ly and other third-party link shorteners
What is SimpleTexting’s spam policy?
Why Can A Number or Message Be Blocked?
What does “Msg & data rates may apply” mean?
Does SimpleTexting restrict any type of campaigns?
What is a short code?
What will happen to shared short codes in 2021?
Where do I find my SimpleTexting phone number?
How to Switch to a Local Number
How to get your phone number released from another provider
What happens to my messages and contacts when I change numbers?
What happens to my keywords if I switch numbers?
Is there a way to determine if a phone number is a landline?
Can messages show as coming from my own cell phone number?
Setting Up Call Forwarding