📌 Note: This article refers to our Custom Integrations which are available to users on plans over $145/mo.
Browsers’ tracking protection mechanisms may, at times, block our Custom Integrations from loading. The browser must thus be configured to allow cookie access in a third-party context.
Google Chrome: Enable all cookies. Note that Google Chrome blocks third-party cookies required by our Custom Integrations in Incognito mode by default. Select
Allow all cookiesin your Chrome Settings > Privacy & Security > Cookies and other site data.
Apple Safari: Disable 'Prevent cross site tracking' in Settings > Privacy.