📌 On a trial account, you can ONLY upload up to 50 contacts. When you've upgraded to one of our paid plans, you'll have access to importing contacts normally.

Already have a list? Easily import your contacts in seconds. Include additional fields like Email, Name, and Note to use for personalized messages. Make use of the contacts you already have!

⚠️ Please Note: Before importing, you may need to get in touch with the support team and get approval for importing new contacts. You’ll need to confirm that all of your contacts have given express consent to receive your messages. The team will get back to you and let you know when the account is approved.

✍️ Video Transcript:

In this video, we're going to take a look at uploading subscribers. You can upload subscribers if you already have an existing list of contacts that you want to send text messages to. 

On the subscriber's page, you can add subscribers in the number of different ways. Contacts are sorted in your account by lists. This allows you to send targeted messages to only the people that need to receive your messages. You can have as many subscribers and lists as you need with SimpleTexting.   

Manually Adding a Contact
First, let’s create a list to store your contacts.  Give it a name that will identify the group. Then click save. Now you can add subscribers manually by clicking the add contact button and filling out the details here. At a minimum, you need to have the telephone number. Remember, you also need to select the list or lists  to add this contact to. Once you've entered the details, just click save.  

📑 Importing a Spreadsheet
You can also import customers from a CSV or Excel spreadsheet, as long as you have their express consent to send them text messages.  Just click the Import Contacts button, select your file, and choose the list you'd like to add them to. Below the list you'll see the free compliance message. We send a best practice compliance message to the contacts that you import. Agree to the terms and conditions, and choose next.

When importing contacts, you can choose to add more then just phone numbers. It’s important that you’ve set up your file with a header row so we can easily map the fields. Here’s what it should look like.

You can import any information you’d like using our upload feature, which is a great way to segment your customers to make sure they get the most relevant message.  We cover this in our segments video, which you should definitely check out later! Once you've mapped your fields, just click import. 

Remember, compliance and consent are a very large part of the text message industry - If you have any questions, please click on the help section on the left hand side. Alternatively, you can contact us via phone, email or live chat. Thanks very much for joining me and have a great day. 

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