Hi there, and welcome to SimpleTexting Academy!

Today we’re going to go over how to import contacts. Let’s jump right in.

First, click on the Contacts button. Here you can add contacts a number of different ways.

Creating a List

Let’s say we want to create a list just for employees. We’ll click New list, and then give the list a name.

Adding Contacts Manually

If you want to add a contact manually, just click the down arrow next to Add contacts and select Manually add contact.

In order to add a contact, you must have their phone number, but the rest of the info is optional.

Adding Contacts from a CSV or Spreadsheet

If you want to add contacts from an existing CSV or Excel spreadsheet, click on Add contacts and then drag and drop your file. It’s important that you set up your file with a header row so you can easily map the fields later.

Now, select the list you’d like to add them to. We’ll choose “Employees.”

Remember, you must have express consent from all your contacts before you message them. SimpleTexting automatically sends a best practice compliance message to the contacts you import.

Click Next.

Mapping Fields

Now it’s time to map the fields. When importing contacts, you can choose to add more than just a phone number. Here you’ll see we’ve created custom fields, and you can include your own by clicking Add a new custom field.

You can use these custom fields to segment your messages later. Don’t worry, we’ll go over all of this in later videos.

Click Next, check the boxes next to Confirm contact import and I agree to SimpleTexting's Terms and Conditions, click Import, and you’re done!

The file will begin processing, but you can close the window without interrupting the process.

Editing Contact Info

Now, let’s say you need to edit the contact’s info. That’s easy too. Simply click the list they’re a part of, choose the pencil icon at the end of the row to change any details you need to adjust, and then choose Save Contact.


Compliance and consent are important when adding contacts. If you ever have any doubts, reach out to our customer support team by clicking the question mark at the top of your screen and selecting Chat with support.

Thanks for watching!

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