Campaigns are a really powerful way to communicating to your subscribers. You can send out coupons, promotions or just general information about you or your organization 😄.
SimpleTexting allows you to quickly and easily send out messages to to your subscriber lists. If you haven't imported any subscribers yet, be sure to check out our Importing Contacts video.
In this video, we take a look at sending a custom message with a coupon to your subscribers, and how to reply directly to any questions via the inbox.
✍️ Video Transcript:
Hey there, Lily here from SimpleTexting. Thanks for joining me for this tutorial. Today I'm going to talk about New Campaigns, and the Inbox Messaging on the SimpleTexting dashboard. First, we'll look at sending a bulk message to an entire list.
🚀 New Campaign
To do this you go to 'Campaigns' on the left, and choose 'New.’ Let’s give the campaign a name so we can track the results later. I'm going to call this one 'September VIP Offer.’
In the message body, you can write whatever message you like to your customers. We also have the option to insert custom fields here.
❄ Custom Fields
When using a custom field, you need to make sure that you either collected the information using our Data Collection feature or uploaded it with your contacts in a spreadsheet.
If you have the custom field set to a first name, this message, for example, might read; "SWEET TREATS: Thanks for being a loyal customer, Lily. [first name here] Show this text for 10% off your next order." You can also upload images into your text message. It will show as either a link, or on some devices as a preview image directly in the message.
You can use our built-in link shortener here, too. See, this link has too many characters, so we are going to use the link shortener to fix that. You'll want to track clicks on the link eventually, so it’s a great way to measure how well your message performs!
📷 MMS Messaging
You can also send an MMS message, which displays images, video or audio DIRECTLY in the message. This is a great way to get your message across visually and can have a big impact on performance in some industries.
Have a look at the preview message here on the right. You'll notice the image is directly in the message. It's worth noting that MMS messages are 3 credits, versus a single credit for an SMS. MMS also allows you to have 1600 characters versus 160 characters with SMS.
When you're ready to send your message, simply click the list or multiple lists you’d like to send it to and then choose whether you would like to send your campaign immediately, schedule it for later, or set it as recurring. Once you've chosen that, click Next.
Mine is set to send immediately, so then you would click Send now.
✉ Inbox Messaging
As far as the Inbox, SimpleTexting also allows you to have a two-way conversation with your customers via the inbox and view responses to your campaigns. You can respond to any message or start up a new conversation here.
For more help getting started, we're available via phone, email, or live chat. Thanks for joining me and have a great day.