2. How to import existing contacts

It's a snap to add the customers you already have to our platform. This article shows you how to get the ball rolling.

Drew Wilkinson avatar
Written by Drew Wilkinson
Updated over a week ago

(This is part 2 in the SimpleTexting 101 Beginners Guide to SMS Marketing.)

Don’t leave ’em behind. 🚀

If you’re like a lot of SimpleTexting customers, you already have existing contacts hidden away in some secret place. Our platform makes it easy to import them. No starting over, no lost work, no sweat.

The process is pretty straightforward, although you will need to have your list ready to go in CSV, XLS, or XLSX format.

  1. Log in and go to Contacts

  2. If you haven’t added a list in SimpleTexting already, click Add list to create and save one

  3. If you already have a list in SimpleTexting, click Import Contacts

  4. Click 'Choose File'. (e.g., Purple_People_Eater_Fans.csv)

  5. Select which list you’d like to import to

  6. Agree to the Terms & Conditions and choose 'Next'.

  7. Map the fields in your file to the fields in SimpleTexting

  8. You’re done; now you can rock

You can find a complete guide to importing contacts here.

A note about compliance

Be advised that there are federal and industry compliance regulations for text messaging. For instance, you must obtain express consent from your contacts before sending them texts.  

If you have any compliance-related questions or need help with your import, we’d be happy to assist you. Just send an email to [email protected] or click the chat bubble in the bottom right corner of our website. (It’s the top right if you’re logged in to your account.)

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