8. How to poll subscribers

Use our Polling Subscribers app to gather customer feedback about your products or services. You'll see the results right on your dashboard.

Drew Wilkinson avatar
Written by Drew Wilkinson
Updated over a week ago

(This is part 8 in the SimpleTexting 101 Beginners Guide to SMS Marketing.)

The results are in! 📊

Do you want to understand your contacts better? Are you itching to ask them a question? Of course you do/are.

With our Polling Subscribers app, you can easily send questions to your existing contacts. Ask for feedback, let them rate your service, see what they think about potential new products, et cetera.

For example:

“What app should we develop next at SimpleTexting?”
 A. Recipes by Text
 B. Horoscopes
 C. Text-to-Be-President
 D. PurplePeopleEater Jokes ft. Sheb Wooley

Users simply text back the letter of the option they prefer (e.g., “D”), and you get the results inside your dashboard. 🙂

Maybe you noticed an app in your account called Text-2-Vote. What’s the difference? With polling, you send a message to existing contacts, but with Text-2-Vote you use a keyword to get new contacts.

Note: You can now export your recent results using the "Export results" button. You will see a "results not available" tag on older results.

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