To help prevent spammers from using 10DLC, all numbers must be registered with The Campaign Registry (TCR) — the organization that handles 10DLC registration for wireless carriers.
Unlike some other leading SMS services, SimpleTexting can often get customers up and running with their new 10DLC in a day or less.
After you upgrade to a paid SimpleTexting plan and select a local number, we’ll provide you with a 10DLC registration form in the app. Once you submit your information, we’ll work with TCR to get your business registered.
The 10DLC registration form will ask you for:
1. Your messaging use case
Your messaging use case is what you’ll be using your 10DLC number for. Most often, use cases fall under these categories:
2FA: any authentication, verification, or one-time passcode
Account notifications: messages sent to contacts about their account
Customer care: messages related to customer support
Delivery notifications: information about orders and deliveries
Fraud alert messaging: alerting customers to potential fraud
Higher education: campaign sent by universities or colleges, can also include school districts and other education institutions
Marketing: any messaging that promotes your products or services
Polling and voting: non-political voting and surveys
Public service announcement: mass messaging to alert contacts to information that is of importance
There are two other categories, known as Special Use Cases, that have additional requirements and fees for 10DLC registration. These include:
Charity: messages that come from a charity aimed at providing help and raising money for those in need. You must be a registered 501c3 charity, and this doesn’t include religious organizations.
Emergency services: notifications during emergency situations that support public safety. This use case is restricted to government and healthcare organizations and requires a special business review from T-Mobile.
2. Two sample text messages
We’ll ask you for two example text messages you plan to send. This gives TCR an idea of what your contacts can expect to receive from you.
You can write an example message from scratch, or you can provide a message you’ve already sent to your contacts. If you’re stumped on an example text, check out our SMS templates for inspiration.
3. Your opt-in method
Because businesses and organizations need to have permission to text people, you’ll need to share your opt-in method. An opt-in method is the way you invite people to consent to receive your text messages.
Examples of popular opt-in methods:
SMS web forms
Paper forms with a checkbox
💡 To find out what TCR’s opt-in requirements are, check out our opt-in methods guide.
The registration form also asks:
How many messages you expect to send each month
Whether you’ll send messages about direct lending or loan arrangements
If you’ll send messages with age-gated content (like alcohol promotions)
3. Business contact information
Next, you’ll provide your business’ primary contact and support details:
Business contact’s first and last name
Customer support email and number
4. Organization name, industry, and EIN
The last page of the registration form will ask you to share your:
Organization or brand name
Legal company name (The business name registered with the IRS)
Employer Identification Number (EIN)
💁 If you have any questions about the registration form, our customer support team is available seven days a week to assist you. Just click the blue chat button at the bottom of your screen.
Now, all you have to do is verify your information on the form summary page and hit Submit.
What to expect after submitting your 10DLC registration form
You’ve submitted your 10DLC registration form — now what?
Our customer support team picks things up from here and works with TCR to register your business.
1. SimpleTexting sends your application to TCR
After we receive your business information, use case, and example text messages, we send it to TCR to process your 10DLC registration.
2. TCR reviews your registration request
If TCR accepts your registration request and doesn’t need additional information, it generally takes only a few minutes to have your number activated.
Registration approval will be delayed if your business information and use case don't match. Our team will reach out to you to work out any issues before submitting the case to TCR.
3. You’ll receive your 10DLC status
In the Numbers settings panel in your SimpleTexting dashboard, you’ll see whether your new number is:
Verified — your registration has been accepted, and your number is ready to use.
Needs Review — TCR wasn’t able to confirm your business details. Our customer support team will reach out to make sure your information is correct.
Have questions about registering your 10DLC number? Tap the blue chat button at the bottom of your screen or call/text us at 866-259-1887.