A short code is like a telephone number but designed for sending and receiving SMS messages. In the US and Canada, they are typically 5 or 6 digits long. SimpleTexting’s short code is 555888.

đź“Ś This in-depth article provides more information on short codes.

Is a Short Code Right For Me?

Whether a short code is right for you depends on several factors. We put together this article to help you decide whether a short code makes sense for your organization.

Accounts using our short code, like the 555888 short code, are used mainly for capturing leads with keywords and web-form opt-ins.

However, AT&T recently announced that they'll be banning general shared short codes in the near future (more on that here), so we typically recommend toll-free numbers as your best long-term solution.

Toll-Free Texting Is a Great Option

Due to new industry restrictions put on short codes, if you plan on importing contacts or want to add individual contacts manually, our Toll-Free service is a better fit than our short code option. The same can be said if you're going to create integrations using our API or Zapier connection. 

All new SimpleTexting accounts are set up with a toll-free number, which can be used for mass texting and 2-way messaging.

In general, as shared short codes continue to get phased out of use, toll free is becoming the preferred medium for text marketing. The scope of service is nearly identical to what a short code provides. 

In short, selecting toll free options puts you in line with the preferred solution for mobile carriers around the country.

How To Obtain a Short Code

If you’d still like to use a shared short code, start a conversation with our onboarding team by clicking the blue chat bubble in the corner of your screen. Our team will ask you a few questions about your use case and determine if we have an appropriate short code for you!

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