Skip to main content
All CollectionsTexting 101
What happens to my messages and contacts when I change numbers?
What happens to my messages and contacts when I change numbers?

Your data will be safely transferred to your new number. You may have to re-create your keywords if you switch to a short code.

Drew Wilkinson avatar
Written by Drew Wilkinson
Updated over 3 years ago

By default, every SimpleTexting account is set up with a toll-free number.

Depending on your use case, you may want to switch to a local number or a dedicated short code. If you do, any messages you've already sent will be safely transferred along with your contacts.

However, if you switch from a toll-free or local number to a short code, you may lose some or all of your keywords.

Dedicated short codes are leased 6-digit numbers that are easy for your subscribers and recipients to remember.

Did this answer your question?