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Is there a limit to the number of messages I can send through SimpleTexting?
Is there a limit to the number of messages I can send through SimpleTexting?

While there are no overall message limits, there are a few temporary and daily limits you may encounter.

Sean Griffith avatar
Written by Sean Griffith
Updated over a week ago

No, you can send as many messages as you pay for, as long as you abide by our Terms and Conditions. With that being said, there are some exceptions.

But, I received a message about a daily limit?

Temporary limits. If you see the message "You’ve reached the temporary Inbox message limit. Contact support," you've encountered a temporary inbox message limit. This limit only refers to messages sent through the inbox or API.

It mostly applies to newer accounts to make sure that spam is not being sent out. If you do happen to hit this limit, we're happy to increase it after you've explained your use case. Just reach out to let us know.

Hard limits. If you see the message, "You cannot send any more messages on this number. You have reached your daily limit," you've encountered a hard message limit. Unfortunately, we can't increase your message limit in this case because it's enforced by wireless carriers.

For a 10DLC number, you may encounter these limits:

  • If you're registered as a sole proprietor, your daily limit is 1,000 messages (for T-Mobile numbers only).

  • If you have a standard account, your daily limit is an average of 2,000 messages (for T-Mobile numbers only).

Note: Once a 10DLC number hits the limit for T-Mobile recipients is hit, the limitation applies to recipients on all carriers.

If you need to send more messages on a 10DLC number, you can reach out to our support team for vetting (which costs $40). This is done to check if your daily sending limit can be increased but is not a guarantee. Depending on the results, the daily send limit for T-Mobile recipients may increase substantially, or it may remain the same.

For an unverified toll-free number or a number that's pending verification, you won't be able to send messages until your number is verified (the process takes 1-5 days, on average).

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