In early 2021, Canadian carriers began assessing surcharges on outgoing messages to Canadian phone numbers from local numbers. We pass these fees to our customers with no markup.
The current Canadian fees for SMS are below; MMS will be passed through at twice this cost. Fees are charged in US Dollars (based on a trailing-average CAD to USD exchange rate). All rates are subject to change.
CAD (Per Message)
How we charge these carrier fees
How we bill you for these carrier fees depends on your payment method and whether you’re on a monthly or annual plan.
In most cases, carrier fees will be charged on your monthly or annual cycle date or when accumulated fees are greater than $1,000, whichever is earlier.
Additional information on carrier fees
Learn more about carrier fees for SMS and MMS messages sent from toll-free phone numbers here.