Carrier fees are surcharges that wireless carriers apply to outbound traffic on their networks and are out of our control. We process these fees for you and pass them through with no markup. This is an industry-wide change that impacts all text messaging providers.
U.S. Carrier Fees
The current U.S. fees for SMS and MMS are below. All rates are subject to change.
T-Mobile, Metro and Sprint
ATNI dba Commnet
Claro (Puerto Rico)
Canadian Carrier Fees
The current Canadian fees for SMS and MMS are listed below. The fees below are listed in CAD, but will be charged in US Dollars (based on a trailing-average CAD to USD exchange rate). All rates are subject to change.
Bell & Virgin Mobile
Rogers & Fido
How we charge these carrier fees
How we bill you for these carrier fees depends on your payment method and whether you’re on a monthly or annual plan.
In most cases, carrier fees will be charged on your monthly or annual cycle date or when accumulated fees are greater than $500, whichever is earlier.
Is it possible to predict the cost of these carrier fees ahead of time?
Since your unique contact list determines which messages will be sent through which carriers, it’s difficult to predict additional cost. That said, for most customers, the impact will be minimal.
If you want to estimate the additional cost, here’s a rough breakdown of the average percentage of messages our customers send to AT&T, Verizon, T-Mobile, Sprint and other carriers.
Average % of Subscribers
Additional information on carrier fees
Learn more about carrier fees for SMS and MMS messages sent from toll-free phone numbers here.