SimpleTexting

SMS or "Short Message Service" is the official name for what you probably know of as texting.

What is SMS?

160 characters in the U.S. and Canada is the industry-standard maximum for SMS messages across all carriers and phones.

How long can a text message be?

With the advantage of being quick to the point, most texts are purposefully limited with their character limits.

How many characters may I include in a text message?

If you've got a mobile phone, odds are you can text!

Who can receive text messages?

Pending the occasional lag, texting is one of the most instantaneous forms of digital communication.

How long does it take a text message to get to the recipient?

Customer support auto-responses keep your subscribers informed and your texting compliant.

What is a HELP response?

Stop Responses are necessary to keep your business texting legal and compliant.

What is a STOP response?

While nothing is a sure thing, text message delivery comes pretty close.

Will my messages always be received by my contacts?

Information about message and data rates must go to all subscribers, no matter what.

What does “Msg & data rates may apply” mean?

In this article, we dive into how emojis affect the encoding of your message and its character limit.

Why does adding an emoji or special character change my character limit?

While it's not possible for messages to show as coming from your personal number, there are many ways to personalize your texts.

Can messages show as coming from my own cell phone number?

Your data will be safely transferred to your new number. You may have to re-create your keywords if you switch to a short code.

What happens to my messages and contacts when I change numbers?

Here is how to find the number that is associated with your SimpleTexting account and that customers are going to text.

Where do I find my SimpleTexting phone number?

Sean Griffith

Lisa Willey

Drew Wilkinson

Texting 101

Find answers and get help from Intercom Support and Community Experts

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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