SimpleTexting passes through wireless carrier fees charged by carriers on messages sent from toll-free numbers.
We pass these fees to our customers with no markup. Please see the fee schedule below for both U.S. and Canadian carriers.
Outgoing toll-free messages to U.S. carriers
Starting July 1, 2021, several mobile carriers have introduced additional fees for toll-free numbers. This is an industry-wide change that affects all SMS service providers.
We have posted these surcharges here early to be as transparent as possible.
T-Mobile / MetroPCS
Is it possible to predict the cost of these carrier fees ahead of time?
Since fees differ per carrier, the additional cost depends on the number of messages sent and the mix of wireless providers your subscribers use. This makes it difficult to predict the total additional cost.
However, we can provide a rough estimate of the impact on your monthly bill. Our estimates are based on historical carrier usage data and assume you use 100% of your plan's credits. Actual fees may vary.
Here is a breakdown by our most popular plan amounts:
Monthly Plan Tier
Number of Plan Credits
Estimated Carrier Fees
Outgoing toll-free messages to Canadian carriers
In early 2021, Canadian carriers applied surcharges on outgoing messages to Canadian phone numbers from toll-free numbers.
The current Canadian fees for SMS are below; MMS is passed through at twice this cost. Fees are charged in US Dollars (based on a trailing-average CAD to USD exchange rate).
All rates are subject to change.
CAD (Per Message)
Canadian carriers also apply small surcharges to messages sent from local numbers. You can read more about them here.
How we charge these carrier fees
How we bill you for these carrier fees will depend on your payment method and whether you’re on a monthly or annual plan.
In most cases, carrier fees will be charged on your monthly or annual cycle date or when accumulated fees are greater than $500, whichever is earlier.