Keyword-based opt-in is the most popular (and compliance-friendly) method for collecting subscribers’ information and building a robust list of clients, leads, customers, or others who are interested in receiving your SMS marketing and communications messages. 

But perhaps you already have a list of contacts who've opted in to your messaging. If that's the case, SimpleTexting makes it easy for you to import them.

How to import your contacts

1. Log in and and navigate to Subscribers. 

2. Click the grey 'Add List' button to create a SimpleTexting list for your contacts. (If you already have a list in SimpleTexting you'd like to use, skip to #4 below.)

3. Enter your list name in the popup message. We're using "rocknroll" here as an example.

Click Save. This will return you to the Subscribers view. 

4. Select the blue Import Contacts button at the top.

You’ll see a screen prompting you to upload a file and assign it to a SimpleTexting list. 

Below, we've selected an example file, "rocknroll subs.csv," and assigned it to our "rocknroll" list:

5. Review your free compliance message. 

By default, our system will send a free compliance message as soon as you complete the import process. (In the example above, "SimpleTexting" would be replaced with the name of your company.)

For transactional messages sent in the U.S. that are compliant with our usage policy, you may choose to uncheck this box. If you plan to send marketing-related content, we advise you to keep this box checked to ensure compliance with all applicable federal regulations, industry guidelines, and mobile/wireless/cellular terms of service.

6. Check the box stating that you agree to our terms and conditions, then click Next.

7. Map your file’s data fields to SimpleTexting’s data fields.

This screen contains a dropdown menu for each of SimpleTexting’s available fields—Contact Phone, First Name, Last Name, Contact Email, and Note. Use the dropdowns to choose which fields in your file should be mapped to the associated SimpleTexting fields. If you created any Custom Fields, you'll see these available below notes.

8. Click Import … and you’re done!

Pro tips:

  1. It’s a good idea to import all applicable data fields during the mapping process—even if you don’t plan to use all of them. That’s because these fields can be used later to personalize your mass text messages for each individual subscriber.
  2. Our terms and conditions, as well as our usage policy, require that you have obtained express consent from your contacts to communicate with them via text messaging for marketing purposes. If you have any questions about obtaining and documenting consent, please consult our informational guide about SMS marketing compliance.

Download Sample Contact List:

Download the following XLSX File to see a sample of how your contacts should be structured. To download the file, click on the download button in the top right-hand corner of the new window 😁.

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