SimpleTexting

The world of SMS marketing revolves around some very important consumer protection rules. Read this article to learn about compliance.

Complying with the Law

Drew Wilkinson

Sean Griffith

Lisa Willey

Compliance

This article describes the various rules and regulations in the United States that govern compliance for sending text or SMS messages.

Before you send SMS campaigns, you need to have express consent from your subscribers. Read this article to learn more about consent.

Express Consent

This page provides an explanation and more information about compliance with the Telephone Consumer Protection Act (TCPA).

TCPA Compliance

When you send your first text to a new contact, we automatically send a message to help you comply with industry best practices. Here's why.

Free Compliance Message

Compliance and Consent

Are you wondering if SMS is HIPAA compliant? Learn more about how many medical practices use our services.

Is SMS HIPAA compliant?

We help your messages stay compliant to avoid any CTIA issues.

What is a CTIA audit?

In order to protect all subscribers and uphold the reputation of our business partners, SimpleTexting takes a stand against spam.

What is SimpleTexting’s spam policy?

A brief description on how your number may be blocked and how this affects your messaging.

Why Can A Number or Message Be Blocked?

Compliance FAQs

Maintaining compliance for an SMS campaign means ensuring your messaging content is appropriate and falls within these guidelines.

Restricted Messaging Content

In this article we explain why you can’t use SimpleTexting to send Cannabis or CBD-related messages.

Can I use SimpleTexting to send cannabis or CBD-related messages?

Learn about SMS industry rules around asking for donations and fundraising via text.

Can I send texts about donations and fundraising?

Lily Norton

Help (SimpleTexting Team)

You agree to abide by SimpleTexting's Terms and Conditions when signing up for a free trial and/or upgrading to a paid account.

Terms and Conditions

This article provides more details about the steps we take to protect your privacy.

Privacy Policy

Privacy & Terms

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.