SimpleTexting

Get to know our new Team Performance Analytics Report and keep your team's workflow running smoothly.

What Is the Team Performance Analytics Report?

You have lots of options for granting or restricting team member access to your account's numbers.

We know it’s important to work together, without getting your wires crossed. Here's how to assign a conversation to a team member.

SimpleTexting allows you to add multiple team members to your account. Here are the main differences between managers and member accounts.

If you're a team member, you may have to reach out to your account manager for access to certain contacts. Here's why.

There are certain circumstances where it makes sense to restrict list permissions and others where it doesn't.

You can easily see any conversations assigned to a team member by filtering within the inbox.

Most of the time, it's best to provide your team members with full list permissions. Here's why.

Learn how to add multiple users to your SimpleTexting account by adding team members in your settings.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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