Team Members and Multi-Number

SimpleTexting’s teammates feature not only lets you assign additional users to your lists, but it gives you the option to assign each new user their own phone number.

11 articles in this collection
Written by Alfredo Salkeld, Drew Wilkinson, and Lily Norton

What Is the Team Performance Analytics Report?

Get to know our new Team Performance Analytics Report and keep your team's workflow running smoothly.

Written by Lily Norton
Updated over a week ago

Navigating Number Capabilities

Take a detailed look at the new options you have for managing your number's capabilities.

Written by Lily Norton
Updated over a week ago

How Do I Restrict Team Member’s Access to My Account’s Primary Number?

You have lots of options for granting or restricting team member access to your account's numbers.

Written by Drew Wilkinson
Updated over a week ago

How do I add multiple numbers to my account?

You have the option to add multiple numbers to your account. Here's how to do it.

Written by Drew Wilkinson
Updated over a week ago

How do I assign conversations to a team member?

We know it’s important to work together, without getting your wires crossed. Here's how to assign a conversation to a team member.

Written by Drew Wilkinson
Updated over a week ago

What's the difference between primary and additional numbers?

Multi-number allows you to have more than one number on one account. Here's how it will work.

Written by Alfredo Salkeld
Updated over a week ago

What's the difference between admins and team members?

SimpleTexting allows you to add multiple team members to your account. Here are the main differences between managers and member accounts.

Written by Drew Wilkinson
Updated over a week ago

What can I do with my additional numbers?

With multi-number it’s easy for your entire business to benefit from SimpleTexting.

Written by Drew Wilkinson
Updated over a week ago

Why don't I have access to some contacts?

If you're a team member, you may have to reach out to your account manager for access to certain contacts. Here's why.

Written by Alfredo Salkeld
Updated over a week ago

Should I restrict list permissions?

There are certain circumstances where it makes sense to restrict list permissions and others where it doesn't.

Written by Drew Wilkinson
Updated over a week ago

How do I view conversations assigned to a team member?

You can easily see any conversations assigned to a team member by filtering within the inbox.

Written by Drew Wilkinson
Updated over a week ago