SimpleTexting

Sean Griffith

Drew Wilkinson

Dani Henion

Settings and Billing

Follow these steps to pause or cancel your SimpleTexting account at any time.

How to Pause or Cancel Your SimpleTexting Account

Overages prevent any interruption to your service. Here's how they work.

How do overages work?

What recurring fees do SimpleTexting charge? And how much will they cost you? Find out below.

Recurring Fees for Local and Toll-Free Numbers

You can keep the credits you don't use until the end of the following month. Here are the details.

Do message credits roll over?

Conveniently update your payment information at anytime

How do I change my payment details?

U.S. and Canadian carriers apply small surcharges to messages sent from toll-free numbers. Learn more about them here.

Carrier Fees For Toll-free Numbers

Quickly and easily find the date of your subscription payment with the click of a button.

When will I be billed each month?

Purchase a monthly allotment of texts depending on the volume of your texting needs.

How much does it cost to send a text message?

Annual or month to month plans give you the option to send a little or a lot based on your business' needs.

Can I pay by the message?

What happens if I send more messages than my plan allows? The outcome of over-sending beyond your annual or monthly plan's allotment.

Pausing, Overage, and Billing

Before you send a campaign, we show you an estimate of how many credits you'll use. Here's how we arrive at that number.

How are credits estimated?

Upgrade your plan to send more messages each month.

What happens if I need more messages than my plan allows?

Never get charged for incoming SMS messages to your business.

Do you charge when someone replies to my message?

Where required, we collect sales tax in order to comply with state and local laws.

How does SimpleTexting handle sales tax?

U.S. and Canadian carriers apply small surcharges to messages sent from local numbers. Learn more about them here.

Carrier Fees For Local Numbers

Billing

Learn how to easily change ownership of your account

How do I change the owner of my account?

Login and make changes to your account from your SimpleTexting profile.

How do I make changes to my account?

Want to know when someone sends a message or joins a keyword?
Get notified via text or email so you're always in the loop.

Message Forwarding

Why two-factor authentication is important for securing your SimpleTexting account.

Two-Factor Authentication: Double the Protection for Your SimpleTexting Account

Secure your SimpleTexting account by requiring a one-time passcode when you log in.

How to enable two-factor authentication (2FA)

Lisa Willey

Chris Vermeulen

Account Settings

Find answers and get help from Intercom Support and Community Experts

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